Carolina Reapers Privacy Policy
Effective Date: October 13, 2026
Carolina Reapers respects the privacy of our athletes, parents, coaches, and program members. This Privacy Policy explains how information is collected, used, protected, and shared through the Carolina Reapers mobile application and member portal at portal.teamcarolinareapers.org.
Information We Collect
Depending on the features used, we may collect:
Names, email addresses, phone numbers, and account information.
Athlete names, grade levels, team assignments, and registration information.
Parent or guardian contact details.
Payment and billing information processed through our payment providers.
Team communications, schedules, and information submitted through the portal.
Device information, notification tokens, and technical information needed to operate the app.
How We Use Information
We use information to manage athlete registrations, organize teams, communicate with families, maintain schedules, process payments, provide notifications, secure accounts, and improve our services.
Information Sharing
Information may be shared with authorized coaches, program administrators, and service providers when necessary to operate the program. These providers may include our website hosting, authentication, database, payment processing, and notification services.
We do not sell personal information.
Children's Privacy
Carolina Reapers serves youth athletes. Parents or legal guardians may provide athlete information for registration and team management.
We take additional care when handling children's personal information and limit access to authorized individuals. Parents or guardians can contact us to review, correct, or request deletion of their child's information, subject to applicable requirements.
Data Security
We use reasonable technical and organizational safeguards to protect personal information. However, no online system can guarantee complete security.
Data Retention and Deletion
We retain personal information only as long as reasonably necessary for program operations, legal compliance, and legitimate administrative purposes.
Users may request account and personal information deletion by emailing info@teamcarolinareapers.org. We will process verified requests and explain if certain information must be retained for legal or accounting purposes.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information. You may also manage notification permissions through your device settings.
Updates to This Policy
We may update this policy as our services change. Updates will be posted on this page with a revised effective date.
Contact Us
Carolina Reapers
Email: info@teamcarolinareapers.org
Website: https://teamcarolinareapers.org
Create a public Account Deletion page for the Carolina Reapers app at /delete-account.
The page must:
Identify the app as Carolina Reapers.
Allow users to request permanent account deletion without logging in.
Collect their account email address and allow them to submit the request securely.
Provide confirmation that the request was received.
Explain how users can request deletion from within the app under Account Settings.
Explain which account information, athlete profiles, messages, and related personal data will be deleted.
Identify financial or other records that must legally be retained, including the reason and retention period.
Route requests securely to an administrator for verification and processing.
Do not claim data has been deleted until deletion is completed.
Use the existing Carolina Reapers branding. Ensure the page works on mobile devices and is publicly accessible.